11. Which of the following are the examples of Campaign Training?
i] Training on Kaizen concepts
ii] Cultural training for Japanese
iii] Training on ISO-9000
iv] Training on specific computer skills
a. Only i and ii
b. Only ii and iii
c. All i, ii and iii
d. All i, iii and iv
Answer: d. All i, iii and iv
12. Counselling works best in which of the following scenarios?
a. When employee is intelligent
b. When counsellor is intelligent
c. When motivation is the reason for low performance
d. None of the above
Answer: c. When motivation is the reason for low performance
13. What are the responsibilities of a line manager in Performance Planning?
i] Create opportunities for growth
ii] Develop Task Assignment
iii] Train and coach the junior
iv] Provide continuous feedback
a. Only i and iii
b. All ii, iii and iv
c. All i, ii and iv
d. All the above
Answer: b. All ii, iii and iv
14. How do you reward a team?
a. By offering team compensation
b. By organising outdoor activity
c. Through training
d. None of the above
Answer: a. By offering team compensation
15. What is the purpose of counselling?
a. Know about the personal life of an employee
b. Help employee identify the reasons for poor performance and improve
c. Give employee a chance to discuss with management
d. All the above
Answer: b. Help employee identify the reasons for poor performance and improve