RPA Interview Questions and Answers

1. What is Robotic Process Automation (RPA)? Explain the benefits of Robotic Process Automation.

Robotic process automation (RPA) is defined as a process in which the robots perform the actions of human for executing a job without any human involvement.

Key benefits of using RPA are listed below:

• It is a cost effective technique. By automating manual and repetitive tasks, it reduces workforce costs.
• It can perform a great measure of work quickly without error.
• It provides better quality of work by eliminating human errors and thus, leads to increased customer and client satisfaction.  
• It increases productivity. Robots can work consistently, reliability and tirelessly.   
• RPA is only a one-time investment for an organization and results are forever.

2. What are the limitations of Robotic Process Automation?

Limitations of RPA:

• RPA doesn't suit for the types of work that require judgments and creativity.
• RPA is not a cognitive computing solution. It cannot learn from experience.
• RPA cannot read any records that are non-electronic with unstructured inputs. It only works with digitizable input.
• Initial investment cost for implementing RPA solution is high.

3. What are the major phases of RPA life cycle?

The different phases of RPA life cycle are:

Analysis: This is the beginning phase of the RPA lifecycle where the business team and RPA architect work together to understand a business process and gather requirements for the RPA development.

Development: Once the requirements are analyzed, development team works on fulfilling the requirements.

Testing Phase: In this phase, a separate testing team performs QA of developed bot.

Deployment and Maintenance: In this phase, bot is deployed and enters into the maintenance phase.

4. What are the popular RPA tools?

There are mainly three popular RPA tools:

Blue Prism:
Blue Prism software offers business operations by automating manual and rule-based repetitive back office processes. This tool is user-friendly for developers and ideal for medium and large companies.

Automation Anywhere:
Automation Anywhere is an user-friendly RPA tools to rapidly automate complex and complicated tasks. It is easy to use and allows for scriptless automation.

UiPath:
UiPath is a Windows desktop Robotic Process Automation (RPA) software used for automating any desktop or web apps. This tool is good for any size of business and user-friendly for non-developers too.

5. What is Screen Scraping in RPA?

Screen scraping is an essential component of RPA. It allows you to collect data from the screen of an application. It works on application elements that are not accessible through code or UI frameworks. It offers text digitization through Optical character recognition (OCR).

6. What are Bots? Name different types of bots

Bots are entities which mimic human actions and are used to perform simple and repetitive tasks.

Different types of Bots used in RPA process are:

TaskBot
MetaBot
IQ Bot
Chatbot

7. Explain the difference between TaskBot and IQBot.

TaskBot automates repetitive and rule-based tasks in areas like document administration, HR, IT services etc.

IQBot is next-generation intelligent bots and can learn on its own. It can use cognitive capabilities and can deal with both structured and unstructured data.

8. What is the future scope for RPA?

The future looks bright for RPA. There are various monotonous and repetitive jobs which can be easily automated using RPA tools and technology. It has already replaced several back-office support services and data entry jobs with automated techniques and tools. RPA as a technology is evolving rapidly and many major IT solution providers have been working to provide enhanced RPA solutions.