a. i, iii and iv
b. i, ii and iv
c. i and iii
d. None of the above
Answer: b. i, ii and iv
13. What are the information inputs for OAS?
a. Documents, schedules
b. Summary transaction data, high volume data; simple models
c. Design specifications, knowledge base
d. Low volume data, analytic models
Answer: a. Documents, schedules
14. The service function essentially is ________ interaction.
a. System
b. Organizational
c. Machine
d. Human
Answer: b. Organizational
15. The Herbert Simon Model provides the core of -
a. Real time Process
b. Design Process
c. Decision Making Process
d. Information Rendering Process