16. ________ concept views the institution as participative decision making between employer and employees?
a. Government concept
b. Industrial Relations
c. Industrial dispute
d. PSU concept
Answer: b. Industrial Relations
17. What is the officer appointed to present the case of the management before the enquiry officer relating to the charges leveled against the accused employee, called as?
a. Law officer
b. Judicial enquiry
c. Administrative officer
d. Presenting officer
Answer: d. Presenting officer
18. Workers participate in management is not ______ but through their ________.
a. Individual, Representatives
b. Workers, Supervisors
c. Employees, Management
d. Individuals, Agents
Answer: a. Individual, Representatives
19. Match the Following
1] Closures
i] Permanent closing down of place of employment
2] Workmen
ii] Any person employed in industry to do skilled or unskilled tasks for wages
3] Strike
iii] Called by workers
4] Lockout
iv] Called by management
a. 1-iii, 2-ii, 3-i, 4-vi
b. 1-iv, 2-ii, 3-iii, 4-i
c.1-i, 2-ii, 3-iii, 4-iv
d. None of the above
Answer: c.1-i, 2-ii, 3-iii, 4-iv
20. Which of the following is a must for an effective and successful mediation?
i] Climate of consent.
ii] Mediator need not be acceptable to both parties.
iii] The mediator must be an impartial and unprejudiced person. He should have influence on both the parties.
iv] A proper setting is a must.
a. i and ii
b. i and iii
c. i, iii and iv
d. All the above
